Legal information Information Security Lab Limited - 5th Floor, Beaux Lane House Mercer Street Lower, Dublin 2 Company Number: 558346
Q-ID PROTECTING YOUR PRIVACY Q-ID: password vault

- What is Q-ID?
- What's new in Q-ID?
- What platforms do you support?
- What makes Q-ID different from other similar products in the market?
- How can this application help me in my every day life?
- What's means Clipboard encryption&decryption
- What's means OTP Virtual Token Management?
- How strong is Q-ID's encryption?
- Are you going to provide a Web-browser-based client?
- What is the synching function in Q-ID?
- Why do I need to sync my data to your servers?
- Sounds good, but I feel uncomfortable keeping my confidential data on your servers.
- What is Multipoint Synchronization Technology?
- I want to remove my (encrypted) data in the Q-ID server, how do I do that?
- What is the difference between my Master Password and my Account Password? Why do I need two passwords?
- I forgot my Master Password, how can I access my Data?
- I forgot my Account Password, how can I login to q-id.net?
- How much is Q-ID?
- Where can I purchase  Premium Service?
- Why do you require a Premium Service, I prefer a one-time payment?
- I am using a Smartphone version of Q-ID now, do I have to pay for your desktop version?
- Is sharing my Q-ID account with my family members or colleagues against your Terms of Service?

- What's the Import / Export function?

What is Q-ID?

Q-ID is a user-friendly encryption-based information manager for confidential/private data such as web login passwords, bank accounts, credit cards, travel information, personal notes, One-Time-Password Data Structures and much more. It provides a secure environment to save important information and offers an intuitive graphical user interface, customizable records,  Master Password access, self-destruct and auto-lock options, advanced search options, and note sections in every record (data card).


What's new in Q-ID?

Q-ID includes all our great standard features such as secure data management, advanced encryption, colorful GUI, password generator, built-in templates, search options, clipboard encryption&decryption and complete OTP Virtual Token Management. Q-ID for Windows, for Mac and for Android all have an advanced SSL-supported data synchronization feature allowing you to sync your Q-ID data with another PC/Mac or with your Android, and vice-versa. Q-ID's multi-platform synchronization feature makes your sensitive data virtually available 24/7!

With Q-ID, you can save, access and share your confidential data securely anytime, anywhere.


What platforms do you support?

We currently support Windows, Mac and Android. Please visit the download page to get the latest version of Q-ID on your platform.


What makes Q-ID different from other similar products in the market?

Q-ID is easy to use, customizable, and works on multiple platforms. increasingly, consumers are using multiple device Operating Systems (O.S.) in their daily lives, such as Windows at home, Mac O.S. at work, and Android on their mobile phone.  Wouldn't it be nice to store your confidential data in one application that operates seamlessly on multiple platforms? That is our goal with Q-ID: store data on one device and sync it to other devices so that your personal data is available 24/7. And because it works on multiple platforms, Q-ID makes sharing confidential information with people you trust easy and secure.


How can this application help me in my every day life?

We live in the Internet era. You must have tens, hundreds or even thousands of Web accounts, PINs, and passwords here and there. How do you manage all of them? Q-ID is an easy-to-use, very secure way of managing your data, and it helps you keep your data available 24/7. Q-ID is customizable so you can enter just about any relevant data, such as product warranty info, product service numbers, kid's clothes sizes, prescriptions, bank account numbers, doctors' information, travel information..... the list goes on and on. And once you enter all that data into Q-ID, it's safe and quickly accessible. No more fumbling around the house for notes or calling friends or family members for help, your data is right there at your finger tips in one single application.

Below are a few examples of bad data management behavior that allows data to become very vulnerable:

o Using one password for everything--some websites use unsafe practices such as saving users' passwords in plain text. This allows Webmasters or anyone who has access to the website's password database to see and potentially use your password on other websites.

o Jotting notes down on paper--maintaining paper records in a safe, easily accessible manner is extremely challenging for most people.

o Saving notes on your computer--this method is unsafe because anybody can access your unprotected files if your computer is lost or stolen. This method is also inconvenient because your files are only accessible on your computer.

o Saving documents on public servers--using Google Docs, Dropbox, or any other similar server-based document storage system is very popular. However, public servers cannot be completely safe from outside attacks and, more importantly, your documents are accessible to internal parties (legally or illegally).


What's means Clipboard encryption&decryption

Q-ID will allow you to create messages that no one can spy on. Only the person with whom you have shared a key will be able to decrypt the message.  Start typing an email using your preferred client; copy the text in the clipboard; activate Q-ID and select the icon "key" in the bottom of the menu.  You will be asked for a password (the key) to encrypt the text.  You can provide one password on the fly or retrieve it from one of the data cards.The clear message on the clipboard will be replaced by the message encrypted using AES256 encryption with the password provided.  Copy the contents of the Clipboard as well in the body of the email, or in a message on WhatsApp or Facebook, without any fear. No one will be able to violate this information.


What does "OTP Virtual Token Management" mean?

Beside managing your private information on data cards, Q-ID is able to manage different data cards containing an OTP data structure. Using these structures, your Q-ID application becomes a Virtual Token, able to generate the right One-Time-Password for the on-line services you are accessing.  Of course, this function can be used in accordance with your provider, your bank or the company you work for.

The important thing to remember is that you can use a single device (your smartphone) in order to manage however many OTP-based access systems you will need to have. No more forgotten tokens in the office or bundle of tokens in your pocket.

A single device can manage all your sensitive information with your token One-Time-Password in a secure way.


How strong is Q-ID's encryption?

Q-ID uses powerful 256-bit Advanced Encryption Standard (AES-256) cryptography to encrypt Q-ID data. AES is an encryption standard adopted by the U.S. government and is the highest level amongst the three block ciphers standardized by NIST FIPS 197: AES-128, AES-192, and AES-256.

AES is used as a security foundation for hundreds of millions of online transactions occurring worldwide every day. There is no known way to practically attack AES algorithms today.

In addition to its powerful AES-256 encryption, Q-ID also uses Cipher Block Chaining (CBC) as a block cipher mode of operation for enhanced security. And a unique Initialization Vector (IV) for CBC is also generated using a cryptographically safe random number generator.

Moreover, Q-ID uses standard SHA256 (256-bit hashing algorithm) and bcrypt, a key derivation function with an adaptive function, so it ensures that Q-ID data remains resistant to brute-force search attacks.


Are you going to provide a Web-browser-based client?

No - because of Q-ID's unique characteristics, such as client-side encryption and tight integration with the local Operating System, developing a client in a Web browser without compromising security was impossible. Instead, easy-to-use native clients for Windows and Mac are provided.


What is the synching function in Q-ID?

Q-ID supports a Device-to-Server method for synchronizing Q-ID Data:

o Synchronization is performed between your device and Q-ID servers.

WINDOWS VERSION: You can select this function by clicking the "Sync" button at the main toolbar as shown below:MAC VERSION: You can select this function by clicking the "Sync" button at the main toolbar as shown below:ANDROID VERSION: You can select this function by tapping on the "Sync" button at the bottom of the screen as shown below

All network communications are performed over Secure Sockets Layer (SSL) communications for an added layer of protection.


Why do I need to sync my data to your servers?

You don't have to sync your data to our servers; however, we do offer automatic data synchronization as an added bonus. With this feature, you can access your updated Data on-the-go. For example, the data that you entered into your home Mac can also be available on your work PC or your Smartphone at the click of a button. Without this feature, your latest data would only be available in your home Mac and not on your work PC/Smartphone. Syncing your data to our servers also backs up your data and protects it in the event of computer/phone theft or hardware/software failure.


Sounds good, but I feel uncomfortable keeping my confidential data on your servers.

Encryption and decryption are executed only on your device locally. When you sync your data to our servers, your data is uploaded in an already-encrypted format which is unreadable to anyone who does not have your Master Password. When you download data from our servers, that data is also delivered in encrypted format. Only when you access Q-ID locally on your device with your Master Password is your data decrypted and readable.

In other words, your data is never transferred or saved on our servers in decrypted form. Even to us, the developers and operators of Q-ID servers and services, your Data is just an unrecognizable chunk of binary data. Therefore, we do NOT have access to your data. And we do NOT have access to your Master Password - if you forget it, your data is unrecoverable!


What is Multipoint Synchronization Technology?

o True Synchronization--Q-ID synchronizes data on a record-by-record basis. Some products in the market synchronize data by a simple, file based backup-and-restore method, which, in many cases, causes conflicts and results in data loss. A record-by-record method ensures the integrity of your data and does not result in data loss.

o Multipoint Synchronization--Q-ID allows multi-platform synchronization. Thus, you can run a Device-to-Server sync on any device associated with your Q-ID account. Furthermore, no unintentional duplication or data removal results from a Q-ID synchronization.


I want to remove my (encrypted) data in the Q-ID server, how do I do that?

Remember: your data is uploaded in encrypted format and unreadable to anyone who does not have your Master Password.In any case, if you  want to remove this encrypted data, go to http://www.q-id.net, and login to your account. Click the"Account" link located at the top of the screen. Under "My Account", scroll down to the "Q-ID" section. Click "Erase" and your data will be removed from our servers.  


What is the difference between my Master Password and my Account Password? Why do I need two passwords?

Your Master Password is an encryption key for ciphering your data. It is the single point of entry to your data. There is no way to access your  data if you forget your Master Password. If you do happen to forget your Master Password, we CANNOT retrieve it! Thus, please protect your Master Password.

On the other hand, your Account Password is a login password for your account at q-id.net. You can reset it if you forget it. Even if someone else knows your Account Password, he or she cannot access your data. However, he or she can delete your  data from our servers.

To further protect your data, you MUST NOT use the same password for your Master Password and your Account Password.


I forgot my Master Password, how can I access my data?

There is no way to access your data without your Master Password, and we do NOT have access to your Master Password.


I forgot my Account Password, how can I login to q-id.net?

Click "Login" at the top of the screen, then select "Forgot password".  Follow the instructions to reset your account password.


How much is Q-ID?

Q-ID is free to use. However, you'll need Premium Service to backup your data online and to sync data between devices (e.g., between a PC, a Mac and an Android phone). QUI CI POTREMMO METTERE IL RIFERIMENTO AL FREE TRIAL 30 DAYS. All other features of Q-ID are free to use at your convenience for as long as you like.

You can try Premium Service for free for 30 days!

Q-ID's Premium Service fee is as follows:

o $19.99 for one year + VAT (if applicable)


Where can I purchase Premium Service?

To purchase Premium Service, which includes syncing to our server and syncing between devices (e.g., between a PC, a Mac,  and an Android phone) click "Go Premium" now


Why do you require a Premium Service fee, I prefer a one-time payment?

We believe a Premium Service fee is a cheaper and better payment option for Q-ID users. The advantages are:

o No payment for each client--No matter what devices or Operating System you use, you don't need to pay to use Q-ID on each one separately. Your Premium Service fee covers all clients you use.

o No payment for newer versions--Many software vendors require users to pay for major upgrades because it is the only way to compensate them for their investment. With Q-ID, there are no additional fees or charges for client upgrades.

o No payment for multiple users--If you share your Q-ID account with your family members or colleagues, you can do so without additional charges.

o Flexible payment--Even if your Premium Service expires, you can always use the latest version of Q-ID for free. You can reactivate your Premium Service anytime you want in the future: Your data stored in the Q-ID server will be kept for 6 months after expiration. Or you can remove it explicitly anytime before expiration. See "I want to remove my (encrypted) data in the Q-ID server, how do I do that?" for more information.

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I am using a Smartphone version of Q-ID now, do I have to pay for your desktop version?

No, Q-ID is not based on a client license model. See "Why do you require a subscription fee, I prefer a one-time payment." in the FAQs for more information.

Is sharing my Q-ID account with my family members or colleagues against your Terms of Service?

No, actually, Q-ID is well suited for data sharing. See "What makes Q-ID different from similar products in the market?"in our FAQs for more information.

What's the Import / Export function?

With the Import / Export function you can import or export your confidential data in your Q-ID App by taking them from any device without having to copy them one by one. To do that you have to prepare a file in CSV format by following the instructions here attached